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Ferny Crofts New Forest

SITE RULES, Terms and Conditions

In order to ensure the safety and enjoyment of all our Guests, Ferny Crofts operates to a set of General Site Rules, which are in place at all times.

 

Please ensure you have read and agree to these rules, along with our booking terms and conditions, before you arrive on site. If you have any questions about these, please do not hesitate to contact us.  

SITE RULES

Failure to comply with the General Rules could result in the offender being asked to leave Ferny Crofts

  1. All persons and vehicles using the Ferny Crofts must obey the instructions of the Duty Manager
     

  2. Customers are not permitted to bring domestic animals to Ferny Crofts. Assistance Dogs are permitted.
     

  3. Please respect the Ferny Crofts curfew and ensure all your group are quiet between 23.00hrs and 07.00 hrs. Generators must not be operated during the Ferny Crofts curfew.
     

  4. Caravans and motor homes are not allowed to park at Ferny Crofts or on the access road for the purpose of overnight camping, unless a special dispensation is given by the Ferny Crofts Manager.
     

  5. The speed limit for all vehicles on the access road to Ferny Crofts is 15mph. The speed limit for all other areas is walking pace. All vehicles and trailers must be parked in the main car park in accordance with the parking rules and display a parking permit.
     

  6. The hard standing by the amenities area is not a car park, it is for loading/unloading only. 
     

  7. Vehicles are not permitted on the campsite. Ferny Crofts may be able to tow your trailer to and from your site. You may push your trailer to and from your site.
     

  8. No bikes are allowed to be ridden on the campsites. Please stay on gravel tracks or the car park.                                                                                             

  9. Ground fires are not permitted at Ferny Crofts. Open fires are permitted only on the concrete fire pits provided on each campsite, and on portable alter fires which are available free of charge from Reception.                                                                       

  10. Hand trolleys must not be retained on campsites and should be returned to the trolley park next to the Activities Zone as soon as loading/unloading has been completed.
     

  11. Respect other people’s camping sites and walk around them.
     

  12. Chain saws are not permitted at Ferny Crofts.
     

  13. Water points and the toilet block hand basins are not to be used for washing up, there is a designated washing up area next to the toilet block.
     

  14. All rubbish is to be placed in the appropriate skips in the amenities area. Please recycle as much as possible.
     

  15. Firearms are only permitted with the express written permission of the Ferny Crofts Senior Instructor or a Duty Manager and a Lead Instructor on each and every occasion. Permission must be gained prior arrival. (POR Rule 9.11.5.6).
     

  16. Any damage/ loss to equipment/property/facilities/ environment/trees will be charged to the group plus an administration fee.
     

  17. Digging of pits or trenches for any reason is not permitted at Ferny Crofts.
     

  18. Ensure that your food is securely stored against squirrels and other local wildlife.
     

  19. Hammock use is only permitted by prior arrangement, in small numbers, and on designated sites, in accordance with the hammock policy.
     

  20. Alcohol/Drugs/Smoking.
    Persons under the age of 18 are not permitted to drink alcohol at Ferny Crofts. Persons over the age of 18 should not consume alcohol so that they are incapable of looking after themselves. It is the responsibility of the Group Leader to supervise the consumption of alcohol at Ferny Crofts. Ferny Crofts operates a Zero Tolerance Policy on the possession/use of illicit drugs or any illegal substance. Smoking is only permitted in the designated areas.

Key Site Policies

Important Information regarding our use of your data
Ferny Crofts will collect and hold personal information about you when you book a residential stay, day visit, event or leader training course with us. The lawful basis for the processing of your personal data, under the terms of the General Data Protection Regulations (GDPR), is that this processing is necessary for the purposes of the legitimate interests of Ferny Crofts in effectively administering your booking. The information we hold is used solely for this purpose, including for your and our safety whilst on site.

Personal data is stored securely and will be used to communicate with you by telephone and email prior to, during and after your booking with us. Your data will not be used for marketing purposes unless you have given express permission for us to do so.

For further information about how Ferny Crofts manages your personal data, please see our Data Privacy Policy.

Ferny Crofts New Forest
The New Forest
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